Last updated: Nov 1, 2025
At SmartEat, we are committed to making our website and services accessible to all people, including individuals with disabilities. We believe in equal opportunity and operate in accordance with accessibility regulations.
Our goal is to conform to WCAG 2.1 Level AA guidelines. We continuously review content and features to improve usability for everyone.
The SmartEat website is partially conformant with WCAG 2.1 Level AA. Partial conformance means that some parts of the content do not fully conform. We are actively addressing any gaps discovered during ongoing audits.
The website is designed to be compatible with the latest versions of major browsers (Safari, Chrome, Firefox, Edge) and common assistive technologies on macOS, iOS, Windows, and Android.
Accessibility of SmartEat relies on the following technologies to work with your browser and assistive technologies:
Despite our best efforts, some components may have issues:
If you encounter an issue, please contact us and we will provide an accessible alternative within a reasonable timeframe.
Our office includes wheelchair-accessible paths, designated parking spaces, and accessible facilities on every floor.
We welcome your feedback on the accessibility of SmartEat. If you encounter accessibility barriers or need content in an alternative format (e.g., large print, audio, or accessible PDF), contact us:
We aim to respond to accessibility-related requests within 7 business days.
If you believe your accessibility request was not adequately addressed, you may escalate by replying to the original thread or opening a new ticket via [email protected]. We will review and provide a written response with next steps.
We regularly evaluate our website and app for accessibility, including periodic audits, user feedback reviews, and updates to align with evolving standards.
Related policies: Privacy Policy · Terms and Conditions